Refund policy

Return and Exchange Policy for Edible Products

Last Updated: 02 October 2023

At Mittal Organics Pvt Ltd, we take great pride in offering high-quality edible products to our valued customers. We are committed to ensuring that our products meet the highest standards of taste, quality, and freshness. Due to the nature of our edible products, we have established the following return and exchange policy:

1. No Returns or Exchanges:

- Edible Products: We do not accept returns or exchanges for any edible products sold on our website. This policy is in place to safeguard the health and safety of our customers, as well as to maintain the freshness and integrity of our edible goods.

Additionally, please note that we do not provide refunds for edible products. We appreciate your understanding as we prioritize the well-being of our customers and the quality of our products.

2. Quality Assurance:

- We take every measure to ensure that our edible products are prepared, packaged, and shipped with the utmost care to maintain their quality. If you believe that you have received a damaged or incorrect edible product, please contact our Customer Support team within 03 days of receiving your order, and we will investigate the issue promptly.

3. Customer Satisfaction:

- Your satisfaction is essential to us, and we are here to assist you with any questions or concerns you may have about our edible products. If you have any inquiries or need assistance with your order, please don't hesitate to reach out to our Customer Support team.

4. Cancellation of Orders:

- If you wish to cancel an order for edible products before it has been shipped, please contact us as soon as possible. We will make every effort to accommodate your request, provided the order has not yet been processed for shipping.

5. Contact Information:

- For inquiries, concerns, or to report issues with your edible products, please contact our Customer Support team via Email.

Mittal Organics Pvt Ltd reserves the right to update or modify this policy at any time. Any changes will be reflected on this page, so we encourage you to review it periodically.

Thank you for choosing Mittal Organics for your edible product needs. We appreciate your understanding and support of our return and exchange policy.